Privacy Policy

SHBUILD Pty Ltd (ABN 41 159 696 849) (we, us, our) respects your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information in connection with our website and related communications, and how individuals can access or correct personal information or make a privacy complaint.

1) What personal information we collect

We may collect:

• Contact details (name, email, phone, organisation and role)
• Enquiry, project or supplier/subcontractor details you provide (including compliance documents where applicable)
• Recruitment details you provide (CV/resume, work history, qualifications, referees) and website usage data (IP address, device/browser, pages visited, timestamps) via cookies/analytics

2) How we collect personal information

• Directly from you when you contact us, submit a form, request information/quotes, or apply for a role (and, where relevant, from authorised representatives or referees)
• Automatically when you use our website (cookies, logs and analytics)

3) Why we collect and use personal information

We use personal information to:

• Respond to enquiries, provide information, proposals and quotes, and communicate about projects/services
• Deliver and administer services and manage supplier/subcontractor engagement (including compliance and onboarding where applicable)
• Assess recruitment applications and manage hiring processes
• Maintain website/IT security, improve our website and operations, and comply with legal/regulatory obligations (including dispute management)

4) Disclosure of personal information

We may disclose personal information to:

• Service providers supporting our operations (IT/cloud hosting, email/communications, website administration, analytics, document management)
• Professional advisers (legal, accounting, insurance) and other parties reasonably required to deliver services or respond to enquiries
• Government agencies, regulators or law enforcement where required or authorised by law

We take reasonable steps to ensure third-party providers handle personal information appropriately.

5) Overseas storage and processing

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to implement safeguards consistent with applicable privacy requirements.

6) Cookies and analytics

Cookies and similar technologies help operate the website and measure usage/performance. You can manage cookies via your browser settings; disabling cookies may affect functionality.

7) Direct marketing

Where permitted by law, we may send communications relevant to your enquiry or relationship with us. You can opt out at any time using any unsubscribe option provided or by requesting removal.

8) Data security and retention

We take reasonable steps to protect personal information and retain it only as long as necessary for the purposes above (and legal/operational requirements), then delete or de-identify it where appropriate.

9) Access, correction, and complaints

You may request access to or correction of personal information we hold about you and make a privacy complaint. We will respond within a reasonable timeframe and may verify identity. If unsatisfied, you may raise the matter with the Office of the Australian Information Commissioner (OAIC).

10) Updates to this policy

We may update this Privacy Policy by publishing the revised version on our website. The updated policy applies from the publication date.